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Refund Policy

Last updated: 1 January 2025

At Adderall Blog Pharmacy, we want you to be completely satisfied with your purchase. If something isn't right, we're here to help. Please read our refund policy carefully as certain restrictions apply to pharmaceutical products.

Refund Eligibility

Whether you are eligible for a refund depends on the type of product purchased:

Prescription Medications

Cannot be returned or refunded once dispensed, in line with UK pharmacy regulations.
Opened or partially used prescription medicines are not eligible under any circumstances.
Exception: If there is a dispensing error or the product is faulty, we will offer a full replacement or refund.

Non-Prescription Products

May be returned within 14 days of delivery.
Must be unopened, unused, and in their original sealed packaging.
Personal care and hygiene products cannot be returned once opened for safety reasons.

Damaged, Faulty, or Incorrect Items

Important: Inspect Your Order on Delivery

Please check your order as soon as you receive it. If anything is damaged, faulty, or incorrect, contact us within 48 hours of delivery so we can resolve the issue promptly.

If you receive a damaged, faulty, or incorrect item, we will offer a full replacement or a complete refund — including any delivery charges. You will not need to return the item at your own expense; we will arrange collection where necessary.

How to Request a Refund

Contact our support team by emailing info@adderallblog.com or calling 01234 567890.
Provide your order number (starting with UFP-), the item(s) you wish to return, and the reason for the request.
For damaged or incorrect items: Please include photographs of the product and packaging to help us process your claim faster.
Receive a Return Authorisation: Our team will review your request and, if approved, provide a Return Authorisation Number (RAN) and return instructions.
Return the item: Pack the item securely and return it using the instructions provided. Do not send items back without a RAN.

Timeframes

Return Window (Non-Prescription)

14 days from date of delivery

Damaged / Incorrect Item Report

Within 48 hours of delivery

Refund Processing

5–10 working days after we receive the returned item

Replacement Dispatch

3–5 working days after approval

How Refunds Are Issued

Refunds are processed to the original payment method used at checkout. For card payments, please allow your bank 5–10 working days to process the refund after we have confirmed it. PayPal refunds typically appear within 24–48 hours. If you paid using multiple methods, the refund will be applied proportionally.

Need Help with a Refund?

Our team is ready to assist you with any returns or refund queries.

Email Returns Team Call 01234 567890